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TRADING GUIDE

VPRO

VWEB

VMOBILE

I. Introduction

  • V-Pro is a software program which can quickly produce technical charts with automatic configuration and high security, as well as many other features.
  • Download Vpro
  • Download Vpro Manual

II. Distinguishing features:

  • User-friendliness: With various windows at the same time, window grouping and virtual windows, the user may customize the program according to their need.
  • High speed and accuracy: Once placed, orders are directly submitted in chronological order, which ensures transparency and fairness.
  • High security: The system is protected by a static password and a one-time password.
  • Various functions:
    • Automatically compiled list of the stocks you follow.
    • Fastest online stock boards: one for the three exchanges combined, one for each exchange, and one for each index.
    • Listing stocks by criteria, offering ETF information.
    • Various type of technical analysis charts.
    • Various types of orders: advance, sell, buy, cancel, edit, etc.
    • Account information: account balance, stocks, borrowing, rights, etc...
    • Transaction statement: transactions by time, other transactions related to money, etc...
    • Money transfers to stipulated bank and stock accounts, transfers between subs, money advances from sales of stocks, and registration to buy more issued shares.

III. Install Requirements

  • Operating system: Microsoft WinXP, Win7, Win8 or WinVista.
  • Only administrators and powerful users may install the program on the computer.
  • No firewalls in the computer that would block the domain/port of the program.

 

FAQS

After I have chosen to transfer money and entered the amount and description, why is the “Request” button unavailable?

This is because the decimal symbol and digit grouping are wrong. Please go to Control Panel, Region and Language, Additional Setting, and select “.” for decimal symbol and “,” for digit grouping, and then confirm your request.

After I have installed V-Pro and have used it for a period of time, there is a message in Korean: “PNX Login…” Then I have to close the program and cannot log in anymore. What happened?

This is because V-Pro is in conflict with another software program on your computer. Please do as follows:

+ Uninstall V-Pro from your computer. Remember to save configuration files which are located in C:\Program Files\Viet Capital Securities\V-Pro\syschart and C:\Program Files\Viet Capital Securities\V-Pro\cfg

+ Remove the folder Viet Capital Securities. Normally the location is C:\Program Files\Viet Capital Securities.

+ Restart your computer and re-install V-Pro

After I have entered both the static and the one-time password, there is no interface for me to place orders, or V-Pro says “No interface form”. What happened?

There are two “Confirm” buttons, one for public information only, and the other for confidential information and placing orders as well. This happens because you clicked the former. Please log out and click the right “Confirm” button after entering the one-time-password.

After installing V-Pro, I enter my username and password, and then the programs requires me to enter the one-time password (OTP). What is it?

The system requires two passwords. The first is a static one and the second is a one-time-password. You can get the latter from the table of numbers which you got after registering to trade online with VCSC (in the form of a paper or plastic card, or sent by email). Please enter four numbers from the card by following the instruction of the program, and then click “Enter”. If you still fail to log in, please contact the Customer Service Department to get a new one-time-password card.

I. Introduction

  • V-Web is a user-friendly software program which does not require installation and can operate on various web browsers: Firefox, Internet Explorer (at least version 9), Chrome, and Safari. V-Web helps you conduct transactions wherever and whenever you want to.
  • V-Web can operate on common web browsers such as Chrome, Internet Explorer, Firefox, and Safari, etc. To log in, please click here.

II. Distinguishing features:

  • High speed and accuracy: Once placed, orders are directly submitted to the system of the authorities in chronological order, which ensures transparency and fairness.
  • User-friendliness.
  • High security: The system is protected by a static password and a one-time password.
  • Convenience: The user may log in wherever and whenever they want to.
  • Various functions:
    • Online stock boards: one for the three exchanges combined, one for each exchange, and one for each index.
    • Listing stocks by criteria.
    • Various types of orders: advance, sell, buy, cancel, edit, etc.
    • Account information: account balance, stocks, borrowing, rights, etc...
    • Transaction statements: transactions by time, other transactions related to money, etc...
    • Money transfers money to stipulated bank and stock accounts, transfers between subs, and money advances from sales of stocks, and registration to buy more issued shares.

III. Install Requirements

  • V-Web can operate on common web browsers: Chrome, Internet Explorer, Firefox, and Safari, etc.

 

FAQS

How can I have the technical charts for the intra-day performance of other indices?

Please click  or  to view the chart of each index.

How can I have a quick glance at the stocks on the three exchanges HOSE/HNX/UPCOM?

Please choose the VCSC tab on the stock board and then type in the tickers. The system will then show their information on the VCSC stock board.

How can I create a list of certain stocks on the three exchanges HOSE/HNX/UPCOM?

Please choose the VCSC tab on the stock board and then click  in order to create a list of your stocks.

How can I have detailed information about a particular stock: news, financial reports, analysis, technical charts for its daily, monthly, and annual performance?

Please click the ticker, and the system will direct you to the web page with such information.

I. Introduction

  • V-Mobile is a software program designed for iOS and Android and can handle transactions in the shortest amount of time.
  • To manually install V-Mobile, please click here.

II. Distinguishing features:

  • High speed and accuracy: Once placed, orders are directly submitted to the system of the authorities in chronological order, which ensures transparency and fairness.
  • User-friendliness.
  • High security: The system is protected by a static password and a one-time password.
  • Convenience: The user may log in wherever and whenever they want to.
  • Various functions:
    • Online stock boards.
    • Listing stocks by criteria.
    • Various types of orders: advance, sell, buy, cancel, edit, etc...
    • Account information: account balance, stocks, borrowing, rights, etc...
    • Transaction statements: transactions by time, other transactions related to money, etc...
    • Money transfers to stipulated bank and stock accounts, transfers between subs, money advances from sales of stocks, and registration to buy more issued shares.

III. Install Requirements

  • V-Mobile operates on mobile devices with iOS at least 5.1.1: iPhone, iPad, and iTouch, and with Android at least 2.3.3

 

FAQS

After I have logged in, why does there occur the error “fail” or “time-out”?

Because your 3G or wifi connection is interrupted. Please check your Internet connection and log in again.

CONTACT US

Status

Purpose of Inquiry

Secured No.

We look forward to comments/questions and will address them in a timely manner. Please send us an email to isb@vcsc.com.vn